How does shopping at Spritbox.com work

Spritbox.com is an online shop for wine and spirits. For over 10 years we have been specialists in wine and spirits for private imports from customers from Europe.

We carry well over 1000 items from the areas of wine, beer, cider, spirits and more. You are welcome to pick up the items you have purchased from us or you can hire your preferred carrier to send you your packages

For better orientation, you can see in each article view how much space the article requires in the box.

When you have finished your selection of items, you can see in the shopping cart how many boxes you need and whether you still have free space in a box for other items.

When you have checked your purchase in the shopping cart, go to the checkout and pay for your purchase.

You can conveniently pay for your order via PayPal or with a SEPA bank transfer. After you have paid for your purchase, you will receive an email confirmation from us with all the information you need to order transport for your purchase.

Due to European legal regulations, we are not allowed to name any transport companies or help you in any way to organize the transport.

Please let us know which transport company will pick up your parcels in our warehouse.

It is very important that the transport is commissioned and paid for by you. The number of packages depends on the number of box spaces required and not on the weight !!! If the transport order has not been paid for, the goods cannot be handed over.

Once the goods are handed over to your carrier, you are responsible for transportation. Spritbox.com assumes no liability for transport damage or goods that are confiscated or stolen. For such cases, you must contact your carrier.
We recommend that you take out transport insurance

Order processing

The processing time for your order is 1-3 days. If there are delivery problems in individual cases, we will inform you by email and find a solution together.

You commission your preferred carrier for the transport of your goods or you can collect the goods yourself from our warehouse.

If you would like to pick up the goods yourself, please make an appointment with us.

As soon as you confirm a paid transport order for your purchase, we will pack your goods in special boxes and make them available for collection.

We only sell goods free from our warehouse in Germany and do NOT organize any transport abroad.

We are also unable to provide any information about the shipping costs; you have to ask your preferred transport company for this.

Only Self Delivery

• Spritbox.com only sells the goods free warehouse in Germany without offering shipping.
• Our customers carry out a private import here and are responsible for the transport themselves.
• Due to legal regulations, we are not allowed to organize or mediate transports.
• In this case, taxes and duties would be due in the country to which the goods are being shipped.
• You will receive all the information you need to order the transport in the order confirmation.
• The number of boxes required depends on the number of boxes and not on the weight.
• As you shop, you can always find out how much storage space an item needs.
• In the shopping cart you will find information about how many boxes you need for your purchase.
• You will also be shown whether you still have free spaces in a box.
• When you have paid for your purchase, you will receive a confirmation email with all the information.
• Now you need to book a transport with your preferred carrier and let us know.
• We can only hand over your goods to your carrier if you have paid for the transport.
• We ask you for proof of this.
• After we have received this information from you, we will assemble your goods and prepare them for shipment by your carrier.
• As a rule, the goods are ready for dispatch within 1-3 days.
• If you have any further questions, please feel free to contact us, but we cannot give you any information about different carriers.
• We expressly point out that any taxes or duties due to your import are to be paid by you.
• You are obliged to follow the laws in your country.
• This means that you must report your private import to your authorities if necessary